Shipping Policy

Orders are processed within 1–2 business days (Monday–Friday).
Orders placed after business hours or on weekends will be processed the next working day.
 

UK Shipping

• Standard Delivery: 2–4 business days

• Express Delivery: 1–2 business days

• Free shipping on orders over £40

International Shipping

We ship worldwide.
Delivery times typically range from 5–10 business days depending on location.
Shipping costs are calculated at checkout.

Customers are responsible for any customs duties or import taxes.

Tracking

All orders include tracking information, sent via email once dispatched.

Delays

Delays may occur due to couriers, customs, or peak periods.
ROL Labs is not responsible for delays once shipped.

Incorrect Address

Customers must ensure accurate delivery details.

We are not responsible for failed deliveries due to incorrect information.

Lost or Damaged Items

Contact us within 48 hours of delivery for damaged or missing items